In the case that you receive a product damaged in transit or with a defect that our quality control checks have missed, please contact me with a picture of the problem and I’ll offer a reprint or a refund, to your choosing.
Exchanges and refunds are not offered on printed personalized products. Please make sure that you revise carefully all the personalized text and information you enter when you place your order.
If you made an error in the text or information on a digital download product, please contact me with the correct information and I’ll send a corrected file at no charge.
Refunds are processed on the original payment method.